# How do I book a wheelchair-accessible charter bus?

Source: https://bisoncharter.ca/guides/accessible-charter-bus-guide/
Publisher: Bison Charter | Updated: 2026-10-14

## Quick answer

Say in your request how many passengers use wheelchairs or scooters, and whether they can transfer to a regular seat. Operators then send a vehicle with a wheelchair lift and securement (tie-down) positions. Each wheelchair position usually replaces several regular seats, accessible coaches are fewer, and they book out first, so ask early and confirm the exact number of positions in writing.

## Key facts

- Accessible coaches have a lift and tie-down positions for wheelchairs.
- Each wheelchair position usually replaces several regular seats.
- Tell the operator the number of wheelchair users and the size of mobility devices.
- Accessible vehicles are limited: book early.
- Confirm the lift works at every stop, including the venue.

## What to tell the operator

- **How many** passengers use wheelchairs or scooters.
- Whether each person **can transfer** to a regular seat, or must ride in their chair.
- The **type and size** of mobility devices (power chairs are larger and heavier).
- Any **service animals** travelling with the group.
- Whether stops have **accessible drop-off points**.

## How accessible coaches work

Accessible coaches have a **lift** (often at the side or rear door) and **securement positions** where wheelchairs are anchored with tie-downs and the rider uses a lap and shoulder belt. To create those positions, regular seats fold away, so a coach with two wheelchair positions carries fewer seated passengers.

## Booking tips

1. **Ask early.** Operators have far fewer accessible vehicles than standard ones.
2. **Get the seat count in writing** with the number of wheelchair positions.
3. **Plan extra time** at each stop for loading and unloading.
4. **Check the venue**: a level, clear area for the lift is needed.

On Bison Charter, tick the "Wheelchair lift" amenity in step 2 of the quote form and add details in the notes. Only operators with accessible vehicles will quote.

## Frequently asked questions

### Do all charter buses have wheelchair lifts?

No. Only some coaches and mini coaches are equipped, so you need to request one specifically.

### Does a wheelchair-accessible charter bus cost more?

Sometimes, because fewer vehicles are available and wheelchair positions reduce seat count. Ask operators to quote the accessible vehicle directly.